// Get Secure / Platinum coverage

Don't wait to get secure.

One tier. Everything included. Twenty-plus security & operations services covering identity, endpoints, cloud, backups, training, and 24/7 response, for one flat rate per user.

Liveshield.computerrabbit.com / statusv2026
MDR: Managed Detection & ResponseActive
ITDR: Identity Threat ResponseActive
Auto-Elevation Privilege ManagerArmed
Encrypted Cloud BackupSynced 4m ago
Phishing & Domain MonitoringWatching
Password Manager & VaultEnrolled
// Platinum coverage spans
Endpoints + IdentityM365 + GoogleBackupsNetworksHumansCompliance

// 01 / Defense in depth

Six layers,
one platinum core.

Security isn't a checkbox. We wrap your business in concentric layers (identity, endpoint, network, data, human, and recovery) so a single failure never becomes a breach.

  • L1IdentityITDR catches session hijacking, credential theft, rogue OAuth apps, location anomalies, and shadow workflows in real time.
  • L2EndpointEDR + MDR + Auto-Elevation. Threats are hunted 24/7 and neutralized before they spread; admin rights are granted just-in-time, not standing.
  • L3Network & BrowsingSecure DNS-level browsing and network offline alerting. If something goes down, we know before you do.
  • L4DataEncrypted cloud backup, cloud data exposure scanning, and a password manager so credentials never live in spreadsheets again.
  • L5HumanPhishing prevention at the inbox, security awareness training, domain & dark-web monitoring, recurring posture audits.
  • L6RecoveryDisaster recovery plan: written, rehearsed, tested. Because the day you need it isn't the day to find out it doesn't work.

// 02 / What's included

Twenty-four services.
All in. No tiers.

Everything below is included in Platinum. No "Pro" upsell, no "Enterprise" gate. The full stack from day one, because the attackers don't care which tier you bought.

01 / 24Security

Managed Detection & Response (MDR)

24/7 automated threat hunting that monitors for intruders and takes pre-programmed action to neutralize attacks before they spread.

02 / 24Security

Identity Threat Detection (ITDR)

Catches session hijacking, credential theft, rogue apps, location and VPN anomalies, shadow workflows. It responds.

03 / 24Security

Auto-Elevation

Just-in-time admin rights for approved tasks. Users keep working without standing local-admin, the #1 ransomware vector.

04 / 24Security

Password Manager

Enterprise vault for every credential. No more sticky notes, no more spreadsheets, no more shared logins. Onboarded for every user.

05 / 24Security

Phishing Monitoring & Prevention

Stops phishing attempts before they reach the inbox, and trains the messages that slip past so they don't slip past twice.

06 / 24Security

Domain & Breach Monitoring

Watches your domains and your users against credential breaches and dark-web exposure. We alert; we rotate; we move on.

07 / 24Security

Cloud Data Protection

Tracks sensitive data exposed externally or with improper permissions across Google Workspace and M365. Locks it down.

08 / 24Security

Encrypted Cloud Backup

Protects against rogue employees and ransomware. Immutable, encrypted, restored from anywhere. Tested quarterly.

09 / 24Security

Secure Browsing

DNS-level filtering and policy keeps users from visiting malicious websites, even on home Wi-Fi or coffee-shop networks.

10 / 24Security

Security Awareness Training

Continuous, bite-sized training that turns staff into the strongest layer instead of the weakest. Tracked and reported to leadership.

11 / 24Security

Recurring Audits

Posture reviews, Google Workspace permission audits, vulnerability scans, done on a schedule, with findings and fixes documented.

12 / 24Security

EDR (Enterprise Antivirus)

Advanced endpoint detection & response on every device. The signal feeding into MDR, the muscle behind every alert.

13 / 24Operations

AI-Powered Monitoring

Intelligent device monitoring that uses AI to eliminate noise and surface the critical issues, so we fix the right thing first.

14 / 24Operations

Advanced Patching

OS, firmware, and the apps standard patching misses: Chrome, Adobe, Zoom, Teams, and the rest. The gaps attackers love.

15 / 24Operations

Network Alerting

If your network goes offline, we know before you do, and we're already on the way to fixing it.

16 / 24Operations

Ticket & Asset Transparency

See every ticket, every asset, and every document at any time. Your IT, never a black box.

17 / 24Operations

Disaster Recovery Plan

Documented, tested DR plan covering ransomware, total compromise, and key-person scenarios. Drilled, not dust-collecting.

18 / 24Operations

Compliance & Research

HIPAA, CPRA, SOC 2: annual research and adjustments to keep regulated organizations up to code, with evidence ready.

19 / 24Standard

Comprehensive IT Support

Complete technical support for your entire organization. Same-day response, real engineers, no offshore handoffs.

20 / 24Standard

Remote Management & Monitoring

24/7 monitoring and remote management of every system. Uptime, health, and performance, watched without you watching.

21 / 24Standard

Documentation

Comprehensive, living documentation of your IT environment. Onboard new staff in hours instead of weeks.

22 / 24Standard

Insurance

Professional Liability and Cyber Insurance, included. Our skin in the game for our work on yours.

23 / 24Advanced

Internal Tool Creation

Custom tools and integrations for your specific workflows. If the off-the-shelf answer doesn't fit, we build it.

24 / 24Advanced

Windows Hardening

Custom firewall rules and security policies on top of stock Windows, closing the doors most MSPs leave open.


// 03 / Real responses, real Tuesdays

What the platform stops every week.

Composite examples of incidents Platinum has caught and contained for clients in the last twelve months. No client names, no embellishment.

02:14incident

Session token replay from Lagos

Authenticated session resumed from an impossible-travel location 8 minutes after a successful US login.

Response: ITDR auto-revoked the session, force-rotated tokens, alerted the user.
11:47incident

Phishing email impersonating CFO

Look-alike domain (cornputerrabbit.com) targeted three users with a wire-transfer request.

Response: Phishing prevention quarantined inbound; domain monitoring flagged the look-alike.
16:02incident

Ransomware payload on workstation

Process attempted to enumerate network shares and call out to a known C2 IP.

Response: EDR isolated the host in 38 seconds; encrypted backup confirmed restorable.
21:30incident

Local admin escalation request

Designer needed to install plugin requiring admin rights at 9:30 PM.

Response: Auto-Elevation granted scoped, time-boxed admin without exposing the machine.

// 04 / One tier

Platinum.
Everything, included.

We retired Gold and Silver. The threats your business faces don't scale by tier; neither should your defense. One price, one stack, no gaps.

◆ Platinum · all-inclusive
Don't wait to get secure.

The complete Computer Rabbit security & operations stack. Twenty-four services, every endpoint, every identity, every document, covered from the first day.

$Customscoped per environment
// Included with Platinum24
Security
  • Managed Detection & Response (MDR)
  • Identity Threat Response (ITDR)
  • Auto-Elevation privilege manager
  • Password manager + vault
  • Phishing monitoring & prevention
  • Domain & dark-web monitoring
  • Cloud data exposure scanning
  • Encrypted cloud backup
  • Secure browsing (DNS filtering)
  • Security awareness training
  • Recurring posture audits
  • EDR on every endpoint
Operations & Standard
  • AI-powered device monitoring
  • Advanced patching (apps + OS)
  • Network offline alerting
  • Ticket, asset & doc transparency
  • Disaster recovery plan
  • Compliance & research (HIPAA / CPRA)
  • Comprehensive IT support
  • Remote management & monitoring
  • Living documentation
  • Professional liability + cyber insurance
  • Internal tool creation
  • Windows hardening
Fine print, no asterisks:Per-user, flat rate. Hardware billed at cost. Project work quoted flat. Month-to-month with thirty days notice. If we ever raise your rate, we tell you ninety days early. In writing.

// 05 / The honest comparison

A typical MSP. And then us.

We built Platinum because we kept watching businesses pay premium prices for a thinner-than-listed stack. Here's the difference, line by line.

The typical MSP

  • EDR labelled as "managed" with no SOC actually watching it
  • Phishing tools in the brochure, not on every inbox
  • Backups configured once, never tested for restore
  • Patching limited to Windows updates; Chrome, Zoom, Adobe ignored
  • Standing local admin rights handed out to anyone who asks
  • Identity threats invisible until the credit card hits the dark web
  • "Tier 1" hides the 2/3 of features in higher-priced packages
  • Insurance and DR sold as a separate "premium" line item

Computer Rabbit Platinum

  • MDR with 24/7 SOC backing every EDR alert with action
  • Phishing prevention on every inbox, every user, day one
  • Encrypted backups with quarterly restore tests on the books
  • Advanced patching covers OS, firmware, and the apps that hurt
  • Auto-Elevation grants admin just-in-time, scoped, audited
  • ITDR catches session hijacking and shadow OAuth in real time
  • One tier. Twenty-four services. All in, from day one
  • Cyber + Pro Liability insurance and DR plan included

// 06 / FAQ

Common questions, straight answers.

Because the threats every business faces are the same. The old Gold/Silver split made some clients buy 'good-enough' security that wasn't, and let us off the hook for gaps we should have closed. Platinum is the floor, the level we'd want our own family's business at, and there's no upsell because there's nothing left to upsell.
MDM is included for clients who need it. Most of our clients don't manage company-owned phones, so we don't bake the cost into Platinum, but if you issue iPhones or Androids, we'll add it without changing your tier.
Yes. Onboarding rolls them out in a deliberate sequence so we don't blow up your business in week one, but everything is contracted, deployed, and active inside the first 30 to 60 days.
It removes standing local-administrator rights from user accounts (the #1 vector for ransomware and credential theft) and grants admin just-in-time when a user (or our SOC) approves a specific task. Users keep working. Attackers don't.
EDR watches endpoints. MDR adds humans hunting on top of EDR. ITDR watches identities: the M365 / Google accounts, OAuth grants, session tokens, and access patterns. Most modern breaches start with stolen credentials, not malware on a laptop, so ITDR is the layer most MSPs miss.
Yes. Every Platinum client gets full ticket, asset, and documentation transparency, the same dashboard our engineers use. You can audit MDR alerts, backup restore tests, patch compliance, and training completion any time. No black box.
We do parallel onboarding so there's no gap. Your current contract winds down while Platinum spins up; we coordinate the handoff, document everything, and only flip the kill switch when the new stack is provably running.
MDR's automated response runs in seconds, isolating compromised endpoints, revoking sessions, rotating tokens. A human engineer is on the line same business day, always. For confirmed-active incidents, faster.
// Don't wait to get secure

Thirty minutes.
Zero pressure.

Book a discovery call. We'll listen, ask sharp questions, and tell you whether Platinum is a fit, even if the answer is "stay where you are."

Phone
Coverage
SF Bay Area & United States
Response
Same business day, always